Hi,
I have a problem with start of twingate, when i start the software, they tell me to chose my network so i try to add name network, it is loading but nothing happens.
You can see below the log :
OS version: Microsoft Windows NT 10.0.19045.0
OS Is64Bit: True [EnvironmentInfo.LogEnvironmentReport]
[2024-02-09T19:07:15.401489+01:00] [DEBUG] [client] Initialize Services [TwingateServiceLocator..cctor]
[2024-02-09T19:07:15.450078+01:00] [DEBUG] [client] Start client posture data collection. [DevicePostureDataProvider.GenerateClientData]
[2024-02-09T19:07:15.533303+01:00] [DEBUG] [client] Setup View Models [TwingateViewModelLocator..ctor]
[2024-02-09T19:07:15.949562+01:00] [DEBUG] [client] Create WinService communication channel [ServiceCommunication.CreateCommunicationChannel]
[2024-02-09T19:07:16.356127+01:00] [DEBUG] [client] WinService communication channel is opened [ServiceCommunication.CreateCommunicationChannel]
[2024-02-09T19:07:16.382973+01:00] [DEBUG] [client] ConnectionStatus = Twingate.Client.Common.Contracts.ConnectionStatus [ServiceCommunication.Twingate.Client.Common.Contracts.ICallbackService.OnConnectionStatusChanged]
[2024-02-09T19:07:16.382973+01:00] [DEBUG] [client] ServiceConnectionManager StateChanged callback Offline -> Offline [ServiceConnectionManager.ConnectionStateChangedHandle]
[2024-02-09T19:07:16.459043+01:00] [DEBUG] [client] Update from service state: {"AlwaysOnModeNetwork":null,"ConnectedNetwork":null} [ServiceCommunication.Twingate.Client.Common.Contracts.ICallbackService.ServiceStateUpdated]
[2024-02-09T19:07:16.459043+01:00] [INFO] [client] Always on mode disabled. [ServiceCommunication.UpdateAlwaysOnState]
[2024-02-09T19:07:16.459043+01:00] [DEBUG] [client] Set AlwaysOnNetworkName = [ServiceCommunication.UpdateAlwaysOnState]
[2024-02-09T19:07:17.417950+01:00] [DEBUG] [client] User clicks join network [JoinNetworkViewModel.JoinNetwork]
[2024-02-09T19:07:17.428999+01:00] [DEBUG] [client] ControllerServerValidator. Validate uri https://flynity.twingate.com/ [ControllerServerValidator.ValidateAsync]
[2024-02-09T19:07:17.630169+01:00] [INFO] [client] Join Network validation status = Ok. Network = flynity, Controller URL = https://twingate.com [JoinNetworkViewModel.JoinNetwork]
[2024-02-09T19:07:17.635798+01:00] [DEBUG] [client] User set a network [JoinNetworkViewModel.JoinNetwork]
[2024-02-09T19:07:17.635798+01:00] [DEBUG] [client] TrayConnectionRunner.UpdateConnectionAsync [TrayConnectionRunner.UpdateConnectionAsync]
[2024-02-09T19:07:17.635798+01:00] [DEBUG] [client] ConnectionModel.UpdateFromState newState = Authenticating [ConnectionModel.UpdateFromState]
[2024-02-09T19:07:17.650112+01:00] [DEBUG] [client] Run preconnection checks. [ServiceCommunication.RunPreconnectionChecks]
[2024-02-09T19:07:17.650112+01:00] [DEBUG] [client] Start client posture data collection. [DevicePostureDataProvider.GenerateClientData]
[2024-02-09T19:07:18.401015+01:00] [DEBUG] [client] ServiceConnectionManager ConnectClient [ServiceConnectionManager.ConnectClient]
[2024-02-09T19:07:18.401015+01:00] [DEBUG] [client] ServiceConnectionManager StateChanged callback Offline -> Authenticating [ServiceConnectionManager.ConnectionStateChangedHandle]
[2024-02-09T19:07:18.401015+01:00] [DEBUG] [client] Tray icon animation STARTED [TrayIconViewModel.StartAuthAnimation]
[2024-02-09T19:07:18.401015+01:00] [DEBUG] [client] ConnectionModel.UpdateFromState newState = Authenticating [ConnectionModel.UpdateFromState]
[2024-02-09T19:07:18.415829+01:00] [DEBUG] [client] Call Connect [ServiceCommunication.Connect]
[2024-02-09T19:08:46.731097+01:00] [DEBUG] [client] User clicks ReportIssueMenuItem [ReportIssueMenuItem.get_ReportIssueCommand]
[2024-02-09T19:08:53.129533+01:00] [DEBUG] [client] User clicks ViewLogsMenuItem [ViewLogsMenuItem.get_ViewLogsCommand]
I have already desactivated my firewall and antivirus.
Someone know why ?