Appen Whitelist Error

Support / Troubleshooting
1

Hi,
I have been receiving the white list error on Appen for the past 3 weeks. I have reported it, but nothing gets done. Is there a work around? I have uninstalled / reinstalled several times, but that does nothing. Below is the error message, I inserted “x’s” for the IP address.

Thanks in advance.

CHANGE ACTIVE VERTICAL

You are directed here because you cannot access your current active vertical from outside the Facebook network. Please contact your admin to whitelist your IP address (xxxxxxxxxxxxxxxxxxxx) for the vertical - Ads Integrity

2

Hi,

unfortunately, the error message reported is not a Twingate message. It looks related to application level configuration on the Appen side…