Error ['User origin with the username already exists.']

Support / Troubleshooting
1

Hi What did you do if you find this error when authenticating twingate?
I already uninstall install, clear cache and coockies, and restart in command prompt

2

Hi @shirlyappen,

there is nothing to change on the client side, this is usually an error that occurs when you try to log in with your account outside of the Identity Provider your user is registered against.

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3

Hello bren. Ive been encountering this error. I do not know what to do. can you help me ?

4

Hi @markChristian - you will need to reach out to Appen directly for support with this.

Thanks

5

@Arthur @Bren Could you please explain what would Appen need to do to solve the error? Could you let me know, and I can foward the info directly to them. They have not been able to solve the issue after I reached out and reported it many times repeatedly for over two months. Thank you!

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