Can't access or ping public website (like google.com) when connecting via twingate client

Support / Troubleshooting
1

host and port

Hello Everyone

I have installed twingate connector on to of my proxmox container using the following configuration :

  • container 1 : is a proxmox (lxc) container where I have installed the connector with linux command line provided by twingate.
  • container 2 : is a docker container launched on another lxc container (using nested virtualization).

NB : there are Tow separate LXC container, and they showing running fine in the admin console..

and when I connect to my home lab using twingate client (on my Mac) with the following version : 2023.318.5144 | 0.153.0

I can connect to all my resources with no problem, the only problem I got is when I try to connect to a public website like YouTube or google or even Facebook :

  1. first of all I cannot reach those public website from browser, there are unrecognized or unreachable.
  2. and when I investigate a little bit and I run the following command I got this :
  • ❯ ping google → ping : cannot resolve google: Unknown host
  • ❯ nslookup google → ;; connection timed out; no servers could be reached

please guys , can someone help me with this problem.

thank you in advance guys.

NB : I have actually nslookup and ping google.com but can’t write it in this post because of the restriction of the number of link in the post of the new users.

2

Hi @aymenechaabaoui,

what Resources have you declared in your Twingate Admin Console? only resources for FQDNs / IPs matching your own stuff in your private network? Or do you have Resources for public domains like google?

(my thinking is that you may have created a Resource in Twingate that captures traffic for something like google which implies that your connector is able to resolve those and that might be the issue).

3

Hello Bren

All my resources are declared with ip addresses and I and they are all within my home network
However on my router and on my Mac the dns is google dns.

And to clarify one last thing : I cannot access or ping any public domain (YouTube, Facebook,Reddit), it is like there is no internet connection,

UPDATE: I have noticed a strange thing happened , while I m connected to Twingate, I disconnect my Mac from internet (but not from Twingate — don t ask me how but Twingate was always green but wifi is off and there is no wired connection) , the strange thing is that when I have connect my Mac to internet again after 2-3 min: I was able to ping my resources and also all other website but for a short period of time (about 15 min), and after this small interval of time the problem persists again.

Please let me know if I can provide any other information.

Thank @Bren in advance