I need help changing the company/network name

Support / Troubleshooting
1

Hello support,

as we know it’s not possible for us (end users) yet to change the network/company name in the UI, would you please help me change it?

Thank you

2

Hi @salnaggar,

there is no straight forward way of doing this today. If you have access to our Support, I recommend open a ticket so our solutions team can help.

If not, you can either recreate your configuration in a new tenant manually, or use one of the Command Line Interfaces to export your configuration and reimport it in your new tenant.

1 Like
3

would you please provide me the CLI commands to export & import the configurations?

Thank you

4

all export and import commands are documented here: Introduction to tg CLI (JavaScript) | Docs

1 Like
5

Thank you so much, Here what i did:
1- exported the configurations to excel file.
2- created a new tenant with the name i wanted.
3- imported the configurations excel file to the new tenant.

but i had to create new connector & also the aliases didn’t export so i had to re-create them manually (not sure if i did something wrong)

but in the end everything is working just fine now :slight_smile:

Thank you again.

1 Like