Connector doesn't stay connected, "All Nameservers have failed"


I’ve been having some issues with a connector running on a raspberry pi.

When the service first starts, it connects ok, but seems to drop after around 3 minutes, with the error “All nameservers have failed”.

When I restart the service it connects straight away, what could be causing this?

Hi @jradley! At first glance, it seems like a DNS resolution issue, but we probably need more information from the connector first. Are you running in Docker or as a Systemd service?

Some thoughts on next steps:

  1. Enable the debug level logging (instructions dependent on how it was initially installed)
  2. Share the output when the connector starts up (may need to restart after enabling debug)