Chocolatey failed to install twingate-connector

I have tried to deploy twingate-connector on a windows machine with chocolatey but the installation fails.

I have zero experience with chocolatey can anybody help me troubleshout the issue.

Here is my PowerShell output:
PS C:\Windows\system32> choco install twingate-connector
Chocolatey v2.2.2
Installing the following packages:
twingate-connector
By installing, you accept licenses for the packages.
Progress: Downloading chocolatey-compatibility.extension 1.0.0… 100%

chocolatey-compatibility.extension v1.0.0 [Approved]
chocolatey-compatibility.extension package files install completed. Performing other installation steps.
Installed/updated chocolatey-compatibility extensions.
The install of chocolatey-compatibility.extension was successful.
Software installed to ‘C:\ProgramData\chocolatey\extensions\chocolatey-compatibility’
Progress: Downloading chocolatey-core.extension 1.4.0… 100%

chocolatey-core.extension v1.4.0 [Approved]
chocolatey-core.extension package files install completed. Performing other installation steps.
Installed/updated chocolatey-core extensions.
The install of chocolatey-core.extension was successful.
Software installed to ‘C:\ProgramData\chocolatey\extensions\chocolatey-core’
Progress: Downloading multipass 1.12.2… 100%

multipass v1.12.2 [Approved]
multipass package files install completed. Performing other installation steps.
The package multipass wants to run ‘chocolateyinstall.ps1’.
Note: If you don’t run this script, the installation will fail.
Note: To confirm automatically next time, use ‘-y’ or consider:
choco feature enable -n allowGlobalConfirmation
Do you want to run the script?([Y]es/[A]ll - yes to all/[N]o/[P]rint): y

Installing Hyper-V
Progress: 100% - Running WARNING: Restart is suppressed because NoRestart is specified.
Microsoft.Dism.Commands.ImageObject
Downloading multipass 64 bit
from ‘https://github.com/canonical/multipass/releases/download/v1.12.2/multipass-1.12.2+win-win64.exe
Progress: 100% - Completed download of C:\Users\hp\AppData\Local\Temp\chocolatey\multipass\1.12.2\multipass-1.12.2+win-win64.exe (29.23 MB).
Download of multipass-1.12.2+win-win64.exe (29.23 MB) completed.
Installing multipass…
multipass has been installed.
Added C:\ProgramData\chocolatey\bin\multipass.exe shim pointed to ‘c:\program files\multipass\bin\multipass.exe’.
multipass may be able to be automatically uninstalled.
Environment Vars (like PATH) have changed. Close/reopen your shell to
see the changes (or in powershell/cmd.exe just type refreshenv).
The install of multipass was successful.
Software installed as ‘exe’, install location is likely default.
Progress: Downloading twingate-connector 1.41.0… 100%

twingate-connector v1.41.0 [Approved]
twingate-connector package files install completed. Performing other installation steps.
The package twingate-connector wants to run ‘chocolateyinstall.ps1’.
Note: If you don’t run this script, the installation will fail.
Note: To confirm automatically next time, use ‘-y’ or consider:
choco feature enable -n allowGlobalConfirmation
Do you want to run the script?([Y]es/[A]ll - yes to all/[N]o/[P]rint): y

Connector name:
kind-moose

Twingate Access Token:


Twingate Refresh Token:


Twingate Account URL:
barnas
ERROR: The running command stopped because the preference variable “ErrorActionPreference” or common parameter is set to Stop: launch failed: The Hyper-V service does not exist. Ensure Hyper-V is installed correctly.
The install of twingate-connector was NOT successful.
Error while running ‘C:\ProgramData\chocolatey\lib\twingate-connector\tools\chocolateyinstall.ps1’.
See log for details.

Chocolatey installed 3/4 packages. 1 packages failed.
See the log for details (C:\ProgramData\chocolatey\logs\chocolatey.log).

Failures

  • twingate-connector (exited -1) - Error while running ‘C:\ProgramData\chocolatey\lib\twingate-connector\tools\chocolateyinstall.ps1’.
    See log for details.
    PS C:\Windows\system32>

NOTE
Please also note that i in the course of trials to have Twingate, i installed Docker on my computer before stumbling on a more straightforward guide with this Chocolatey by @Emrul on YouTube. Could this be the issue pls? Do i have to uninstall Docker?

Hi, the issue here appears to be the error The Hyper-V service does not exist. Ensure Hyper-V is installed correctly. - the package requires Hyper-V (which it tries to enable) but perhaps your machine does not support it.

But i have Windows 10 pro. Is there any other reason Hyper V won’t install? Kindly advice on what i can do next please.

Hi, can you check whether virtualisation is enabled in the BIOS, or, if its a Virtual Machine, check that Nested Virtualisation is supported and enabled?