Hi everyone. I have a internet via ATT fiber with their gateway in-between my UDM PRO SE. When I first setup Twingate to test, I was able to make direct connections. Now, none of my connectors are making direct connections to any client. I have tried on multiple internet connections and they all go thru the relay, adding latency. My plan is to use this for secure access to remote desktop but anything that isn’t a direct connection adds latency.
Is double-nat causing this issue? Any help will be appreciated.
Ok, interesting - in that case p2p connection should work unless there is maybe a timeout issue. Can you check client logs - we would initally be looking for lines like should_fallback_from_direct_connect: direct connect is unavailable for at least 202 ms while relay transport is available to indicate if it is timeout related.
Then lines like: token-state: Valid, relay: (Connected, Synced), direct: (Connecting, Outdated)
showing the status of relays and direct connection.
If direct connection succeeds we would see: token-state: Valid, relay: (Connected, Synced), direct: (Connected, Synced)