Confusing MSP Signup

Not sure if I did this correctly, but just tried to create a Twingate MSP account. Provided all of the requested information, including billing, even add the first customer network, then nothing.

At this point, all I can do is to sign in and sign out of the MSP portal, review some minor account settings, and add more seats to the customer network.

I can’t manage that customer network, nor sign in to that customer network using the specified admin or point-of-contact email addresses.

I can’t even manage the Twingate network that apparently was created as part of our MSP account setup.

Was there some prerequisite step I should have completed prior to creating an MSP account? Should I have started with a free Twingate account, then created the MSP account?

Thank you,