Android Twingate app shortcuts not displaying

I have a couple of colleagues who are using the Android 13 Twingate app and their shortcuts/bookmarks aren’t showing up. They do have network access to them though. They’re also using the same account on iOS/Windows and they show up fine - it’s just limited to Android. Reinstalling the app doesn’t help.

Anyone had a similar issue? Client v2023.213.18443 on Android 13.

Hey Alex,

Looks like there might be an issue. We’re currently investigating and I’ll let you know what we find. Can you tell me what device models the users are running?

Thanks,

-arthur

Many thanks! Sure they’re using

  • Oppo Find X3 (Android 13)
  • Pixel 6A (Android 13)
  • Samsung Galaxy S23